Frequently Asked Questions
WHEN WILL I RECEIVE MY TICKETS?
Typically, we only receive Paddock Club™, F1 Team Paddock Club™ & Legend F1 Paddock Club™ tickets the week of the race.
As a result, it’s generally not possible to send tickets out by courier prior to the event. Instead, we will arrange for ticket handover to take place on-site. The exact arrangement varies from event to event but usually passes will be available to collect/deliver on the Thursday of race week.
Further information surrounding the event and your ticket handover arrangement will follow electronically closer to the race weekend. This is subject to event details being confirmed by the event organisers and the tickets being dispatched to us in a timely manner.
WHY DO I NEED TO PROVIDE ALL GUEST NAMES?
We require this information for guests to gain access to the Formula 1 Paddock Club™. Not only is this a requirement of Formula 1® Management for insurance purposes but it also allows us to ensure all guests receive a personalised welcome on arrival.
WHAT IS THE BEST WAY TO ACCESS THE CIRCUIT?
As a Formula 1 Paddock Club™ Guest, you are entitled to use the Paddock Club Taxi Drop-Off/Pick-Up Point, as defined on the Paddock Club™ Circuit Map for your specific event. Depending on how many tickets you have ordered, you may also be provided with access to the dedicated Formula 1 Paddock Club™ Parking Area. Paddock Club™ Car Parking passes are allocated on a ratio basis defined by Formula 1® Management; for example, at the British Grand Prix™ the ratio is 1:4, meaning that 1 parking pass is allocated for every 4 tickets purchased. The ratio varies from race to race depending on the facilities of the circuit.
It’s usually not possible to purchase additional Paddock Club™ Car Parking passes (especially at key races). At many circuits, a Paddock Club Chauffeur Pass is required in conjunction with a Paddock Club™ Car Park pass when travelling via private chauffeur where the driver does not hold a Paddock Club™ ticket.
Please reach out to us directly or alternatively refer to each circuit’s website for more information on using alternative methods of transport to the track.
IS THE PADDOCK CLUB WHEELCHAIR ACCESSIBLE?
Please contact us should you require any assistance with access to the Formula 1 Paddock Club™, as facilities vary from race to race.
CAN I RESERVE A SEAT?
If booking regular F1 Paddock Club™ or Legend F1 Paddock Club™, you will have a reserved seat in your assigned suite. Most of the F1® Teams also operate a reserved seating policy, where each person will be seated at a table. Please note that this could be a shared table with other guests. Depending on the race, there is a variety of seating options you could be assigned, including high and low seated dining, as well as more relaxed lounge environments.
House 44® operates a relaxed seating policy and therefore seating is operated on a ‘first-come, first-served’ basis. It is not possible to reserve a table for guests booked onto this package.
WHERE CAN I WATCH THE RACE FROM?
The Formula 1 Paddock Club™ is usually located above the Pit Lane and F1® Team garages and therefore offers a prime view of the start/finish straight and starting grid. Facilities vary from circuit to circuit, sometimes offering viewing from roof terraces, grandstands, and outdoor balconies. HD TV screens will keep you up to date with all the on-track action.
WHAT SHOULD I WEAR?
Smart casual attire is recommended. We kindly request that no tracksuits, shorts or beach attire be worn. IMPORTANT: If you are a guest(s) of one of the F1® Teams, it is encouraged to wear that team’s merchandise, but under no circumstances can team kits or merchandise (official or unofficial) of any other F1® teams be worn in the suite. Guests may be asked to leave the suite if they do not adhere to this.
CAN I BUY MERCHANDISE IN PADDOCK CLUB?
Official merchandise stands are located within the Formula 1 Paddock Club™, often near the Main Entrance / Entertainment Desk. Please speak with one of the Paddock Club™ hosts on arrival for more information on merchandise locations.
IS THERE SOMEWHERE I CAN KEEP MY LUGGAGE THROUGHOUT THE DAY?
We kindly ask that you limit the number of personal belongings that you bring as there will not be a cloakroom, nor can we take responsibility for belongings left unattended. Unfortunately, we do not have the capabilities to store any luggage or valuables so please avoid bringing these with you.
IS THERE A DESIGNATED SMOKING AREA?
Smoking is only permitted within the dedicated smoking areas. This may vary from race to race. Your hospitality hosts will point this out to you upon your arrival to the suite.
AM I ALLOWED TO TAKE PHOTOGRAPHS?
Unless otherwise advised, filming and sound recording is only permitted within the Formula 1 Paddock Club™ and during the Pit Lane Walk, if it is for personal, private, and non-commercial purposes (which does not include social media).
Filming and photography are not permitted inside the F1® Team Garages at any time.
Please be aware that you may be photographed or filmed whilst you are in the Formula 1 Paddock Club™ and that your image may be used in broadcast coverage and promotional materials. You are deemed to consent to all such usage.
For further information, please refer to the Formula 1 Paddock Club™ terms and conditions which are available from any member of Formula 1 Paddock Club™ staff or via: F1 Paddock Club™ Booking T&Cs.
ARE MY CHILDREN ALLOWED TO ATTEND?
Yes; however, all individuals require a valid Paddock Club ticket to be granted access, with the exception of babes in arms / children under 12 months old. All children must be supervised by a parent or guardian at all times. We do not recommend you bring infants and very young children to Formula 1® events, however, should you wish to bring a young child (under the age of 7 years old) you will need to complete the Formula 1 Paddock Club™ parent/guardian waiver form on arrival to the Paddock Club™ entrance. We advise you bring your own ear defenders and would encourage these to be worn by your children at all times.
DOES MY TICKET GIVE ACCESS TO THE PADDOCK?
No, your Paddock Club ticket grants you access to the Paddock Club™ only. The F1® Paddock is the working environment of the racetrack, typically accessible only by the F1® teams, media and F1® personnel. Certain hospitality packages, such as Legend F1 Paddock Club™ (1-Day access) or F1® Garage (3-Day access), include Paddock Access as part of their package.
DOES A PADDOCK CLUB TICKET GIVE ME ACCESS TO THE GRID WALK ON RACE DAY?
No. The Grid Walk prior to the race is invite-only. Unless you are a driver, engineer, specially invited celebrity or Martin Brundle, this is strictly off limits.
WILL I GET TO MEET THE DRIVERS?
F1® Ambassadors and current drivers do sometimes run Q&A sessions in Club Suite. Please keep an eye on the schedule or ask a host about the timings for these. If you are the guest of an F1® Team then the drivers will make an appearance in the suite during the weekend (typically one on Saturday, the other on Sunday). They will be interviewed by a team member. You are more than welcome to bring pens and items for signature, however, please note that due to tight schedules, the drivers will often have to leave the suite very quickly between appearances and may not have the chance to sign autographs or stop for photos.
DO I NEED TO SIGN UP FOR ANYTHING BEFORE I ARRIVE?
Activities hosted by F1® such as the Paddock Club™ Track Tour requires pre-registration via the F1 Paddock Club™ app. Availability is limited and spaces are assigned via ballot, so participation is not guaranteed. Pit Lane Walks do not require any sign up, except for US races.
If you’re a guest of an F1® Team, the Garage Tour experience will be organised entirely by the F1® Team you’re a guest of. We recommend arriving at your Paddock Club™ suite early to secure your preferred time slot with your Team Host.
STILL HAVE QUESTIONS OR QUERIES WHICH ARE NOT ANSWERED ABOVE?
Please call a member of the team on +44 (0)207 107 1640, or speak to your onsite host, and we’ll be happy to help.